:root{font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;color:#1c1e21;background:#f0f2f5;font-synthesis:none;font-weight:400;--blue:#0a84ff;--incoming:#e9e9eb}
*{box-sizing:border-box}body{margin:0;min-height:100dvh;display:flex;align-items:flex-start;justify-content:center;padding:32px 20px 72px}button,a,input{-webkit-tap-highlight-color:transparent}button{font:inherit}a{color:inherit}button{cursor:pointer}button:focus-visible,a:focus-visible,input:focus-visible,.messages:focus-visible{outline:3px solid #064fb5;outline-offset:3px}
.conversation{width:520px;max-width:100%;height:min(960px,calc(100dvh - 104px));min-height:400px;display:flex;flex-direction:column;border:1px solid #d7dce2;border-radius:14px;background:#fff;box-shadow:0 10px 35px #1c1e2114;overflow:hidden}
.conversation-header{min-height:76px;display:flex;align-items:center;gap:11px;padding:14px 18px;border-bottom:1px solid #e0e3e8;flex-shrink:0}.brand{display:flex;align-items:center;gap:2px;margin-right:11px;text-decoration:none;color:#007aff;font-size:14px}.brand svg{width:16px;height:16px;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round}.avatar{width:34px;height:34px;object-fit:cover;border-radius:50%;flex-shrink:0;background:#eceef2}.customer{display:flex;flex-direction:column;align-items:flex-start;gap:5px}.customer h1{font-size:15px;font-weight:700;line-height:18px;margin:0}.sale{border-radius:999px;background:#1a8754;color:white;font-size:11px;font-weight:700;line-height:15px;padding:2px 8px;white-space:nowrap}.demo-button{margin-left:auto;font-size:11px;font-weight:500;line-height:20px;color:#777d85;background:#f4f5f7;border:1px solid #e7e9ec;border-radius:5px;padding:0 7px}
.messages{display:flex;flex-direction:column;align-items:flex-start;overflow-y:auto;overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:#d5d9df transparent;flex:1;min-height:0;padding:20px 16px 24px;gap:7px}.date{align-self:center;color:#8a8d91;font-size:11px;font-weight:500;line-height:16px;margin:6px 0 2px}.message{position:relative;max-width:82%;padding:9px 13px;border-radius:19px;font-size:15px;line-height:1.38;overflow-wrap:break-word}.message p{margin:0}.outgoing{background:var(--blue);color:#fff;align-self:flex-end}.incoming{background:var(--incoming);color:#000;align-self:flex-start}.tail::before,.tail::after{content:"";position:absolute;bottom:0;height:18px}.outgoing.tail::before{right:-7px;width:20px;border-bottom-left-radius:15px;background:var(--blue)}.outgoing.tail::after{right:-10px;width:10px;border-bottom-left-radius:10px;background:#fff}.incoming.tail::before{left:-7px;width:20px;border-bottom-right-radius:15px;background:var(--incoming)}.incoming.tail::after{left:-10px;width:10px;border-bottom-right-radius:10px;background:#fff}.message>*{position:relative;z-index:1}
.voice-message{padding:12px 13px 10px}.voice-player{display:flex;align-items:center;gap:9px;border-radius:17px;padding:5px 11px 5px 5px;background:#7f7f7f29;color:#fff;min-width:194px}.play-button{height:28px;width:28px;flex-shrink:0;display:grid;place-items:center;border:none;border-radius:50%;background:#ffffff24;color:inherit;padding:0}.play-button svg{width:10px;height:12px;fill:currentColor}.play-icon{margin-left:2px}.pause-icon{display:none}.playing .pause-icon{display:block}.playing .play-icon{display:none}.waveform{position:relative;width:106px;height:22px}.bars{display:flex;gap:2px;align-items:center;height:100%;width:100%}.bars i{width:2.5px;flex-shrink:0;background:#fff;border-radius:2px;opacity:.4;transition:opacity .12s}.bars i.heard{opacity:1}.seek{position:absolute;inset:-5px 0;width:100%;height:32px;cursor:pointer;opacity:0;margin:0}.waveform:focus-within{outline:2px solid white;outline-offset:2px;border-radius:3px}.audio-time{font-size:11px;min-width:25px;font-variant-numeric:tabular-nums}.audio-error{align-self:flex-end;font-size:12px;color:#a32e2e;max-width:82%;margin:0}.audio-error[hidden]{display:none}
.link-message{padding:8px 11px}.course-link{display:flex;flex-direction:column;gap:4px;padding:9px 11px;border-radius:12px;background:#ffffff19;text-decoration:none;max-width:245px}.course-link:hover{background:#ffffff29}.course-title{font-size:13px;font-weight:600;line-height:1.35}.course-meta{font-size:11px;opacity:.85}.course-domain{display:flex;align-items:center;gap:4px;font-size:11px;opacity:.8;margin-top:5px}.course-domain svg{width:11px;height:11px;fill:none;stroke:currentColor;stroke-width:1.5}.recovery-event{display:flex;align-items:center;gap:5px;align-self:center;color:#1a8754;font-size:11px;font-weight:500;margin-top:12px;padding:6px 0}.recovery-event svg{width:15px;height:15px;fill:none;stroke:currentColor;stroke-width:1.6;stroke-linecap:round;stroke-linejoin:round}
footer{flex-shrink:0;border-top:1px solid #e0e3e8;padding:10px 12px;text-align:center;font-size:11px;line-height:16px;color:#8a8d91}footer>a{text-decoration:none}footer>a:hover{text-decoration:underline}.disclosure{border:0;background:transparent;padding:0;color:inherit;font:inherit}.disclosure:hover{text-decoration:underline}
dialog{width:min(430px,calc(100% - 32px));border:1px solid #d7dce2;border-radius:16px;padding:30px;color:#1c1e21;box-shadow:0 20px 80px #0002}dialog::backdrop{background:#222b3c66;backdrop-filter:blur(3px)}.close-dialog{position:absolute;right:12px;top:9px;border:0;background:transparent;color:#777;font-size:24px;width:30px;height:30px}.dialog-eyebrow{font-size:10px;letter-spacing:1.5px;font-weight:700;color:#007aff}dialog h2{font-size:22px;letter-spacing:-.5px;line-height:1.2;margin:10px 0 16px}dialog p{font-size:13px;color:#626872;line-height:1.55}.transcript-label{font-weight:600;margin-bottom:4px}.transcript{margin-top:0}.got-it{width:100%;border:0;background:var(--blue);color:#fff;border-radius:9px;padding:11px;margin-top:8px;font-size:13px}
@media(max-width:560px){body{padding:0;background:white}.conversation{width:100%;height:100dvh;min-height:0;border:0;border-radius:0;box-shadow:none}.conversation-header{padding-top:max(14px,env(safe-area-inset-top));padding-inline:16px}.messages{padding-inline:16px;padding-top:16px}.message{max-width:84%}footer{padding-bottom:max(10px,env(safe-area-inset-bottom));font-size:10px}.brand{margin-right:5px}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}}